Teeho TE002 Manual: Comprehensive Guide (Updated 01/26/2026)

Welcome! This comprehensive guide, updated January 26th, 2026, details installation, operation, and maintenance for your new Teeho TE002 door lock system.

Congratulations on selecting the Teeho TE002 smart door lock! This innovative security solution seamlessly blends convenience with robust protection for your home or business. This manual serves as your complete resource, guiding you through every aspect of your lock – from initial setup and daily operation to advanced customization and troubleshooting.

The Teeho TE002 offers multiple unlocking methods, including traditional keys, personalized user codes, and convenient smartphone app control. Enjoy the peace of mind that comes with knowing you have complete control over access to your property. This manual is updated as of January 26th, 2026, ensuring you have the most current information available. We are confident that the Teeho TE002 will enhance your security and simplify your life.

What’s Included in the Box

Upon opening your Teeho TE002 package, please verify that all components are present. Your lock set includes the following items: one (1) Lock Body – the main mechanism installed within your door; one (1) Exterior Assembly – featuring the keypad and key cylinder; one (1) Interior Assembly – housing the electronic controls and battery compartment; two (2) Mechanical Keys – for traditional unlocking; one (1) Strike Plate & Mounting Screws – for secure door frame attachment.

Additionally, you’ll find one (1) Connecting Cable – to link the interior and exterior assemblies; and this comprehensive User Manual – providing step-by-step guidance. If any items are missing or appear damaged, please contact our customer support team immediately for assistance. Retain the original packaging for potential returns or warranty claims.

Safety Precautions & Warnings

Important Safety Information: Please read these precautions carefully before installing and operating your Teeho TE002 door lock. Avoid forceful manipulation of the lock components, as this may cause damage or malfunction. Keep mechanical keys in a secure location, separate from the lock itself, to prevent unauthorized access.

Do not attempt to disassemble or repair the lock beyond the scope of this manual; doing so will void the warranty. Ensure the door and frame are structurally sound before installation. This lock is designed for residential use only; it is not suitable for high-security applications. Always supervise children when they are near the lock. Dispose of old batteries responsibly, following local regulations.

Installation Guide

Begin the setup! This section provides detailed, step-by-step instructions for a successful Teeho TE002 installation, ensuring optimal performance and security.

Step 1: Preparing the Door

Initial Door Assessment: Before commencing installation, carefully examine your door to ensure compatibility with the Teeho TE002. Verify the door thickness falls within the specified range (typically 1 3/8″ to 2 1/4″). Confirm the backset measurement – the distance from the door edge to the center of the bore hole – is either 2 3/8″ or 2 3/4″.

Marking and Drilling: If your door lacks existing holes, use the provided template to accurately mark the locations for the bore holes. Employ a hole saw of the correct diameter to drill the necessary openings. Ensure clean, precise cuts to avoid damaging the door. Carefully chisel out the mortise for the lock body and strike plate, ensuring a flush fit. Double-check all measurements before proceeding to the next step.

Step 2: Installing the Lock Body

Mounting the Lock Mechanism: Carefully insert the Teeho TE002 lock body into the prepared mortise. Align the lock body with the pre-drilled holes, ensuring the direction of the cylinder matches your door’s swing. Secure the lock body using the provided screws, tightening them firmly but avoiding over-tightening, which could damage the door or the lock itself.

Strike Plate Installation: Position the strike plate on the door frame, aligning it with the lock bolt. Mark the screw locations and pre-drill pilot holes. Attach the strike plate using the supplied screws, ensuring it’s securely fastened. Proper alignment of the strike plate is crucial for smooth lock operation and door security. Verify the bolt extends fully into the strike plate opening.

Step 3: Installing the Exterior and Interior Assemblies

Exterior Assembly Attachment: Gently attach the exterior assembly to the lock body, connecting the cable harness as you align it. Secure it with the provided screws, ensuring a snug fit. Avoid forcing the assembly; proper alignment is key. Confirm the keypad functions are accessible and unobstructed.

Interior Assembly Installation: Connect the ribbon cable from the exterior assembly through the lock body to the interior assembly. Carefully position the interior assembly, aligning it with the mounting holes. Secure it with screws, ensuring all wires are neatly tucked inside. Test the manual thumb-turn functionality to confirm proper operation before proceeding.

Step 4: Connecting the Cable

Cable Routing: Carefully route the provided cable from the lock body to your chosen power source – either batteries or a wired connection (if applicable). Ensure the cable isn’t pinched or strained during installation. Avoid sharp bends that could damage the wiring.

Battery Connection: If using batteries, insert them into the battery compartment, observing the correct polarity (+ and -). A click indicates secure placement. Wired Connection: For wired setups, connect the cable to the designated terminals, ensuring a firm and secure connection. Double-check all connections before proceeding to the next step.

Operation & Features

Unlock with ease! Explore versatile unlocking options – key, personalized code, or convenient mobile app control – for enhanced security and access.

Unlocking Methods: Key, Code, App

Multiple Access Options: The Teeho TE002 offers a trifecta of unlocking convenience, catering to diverse user preferences and security needs. Traditional key access provides a familiar backup method, ensuring entry even during power outages or app malfunctions;

For quick and secure access, utilize a personalized user code. Easily programmable through the lock’s interface or the mobile app, codes eliminate the need for keys.

Finally, embrace the future with smartphone control via the dedicated Teeho app. Unlock and lock your door remotely, grant temporary access to guests, and monitor activity logs—all from the palm of your hand. This blend of methods ensures a seamless and secure experience.

User Code Management

Effortless Control: Managing user codes on your Teeho TE002 is intuitive and secure. The system allows for the creation of multiple unique codes, each assigned to a specific user for enhanced accountability. Access code length is customizable, balancing convenience with security protocols.

Through the lock’s keypad or the mobile app, you can easily add, delete, or modify existing codes.

Temporary codes can be generated for guests or service providers, automatically expiring after a pre-defined period. Regularly reviewing and updating user codes is recommended to maintain optimal security. The app provides a detailed log of code usage, offering valuable insights into access patterns.

Temporary Code Generation

Convenient Access, Enhanced Security: The Teeho TE002 simplifies granting temporary access with its robust temporary code generation feature. Ideal for guests, cleaners, or deliveries, these codes offer controlled entry without the need to share your primary access code.

Through the mobile app, you can effortlessly create temporary codes, specifying the exact date and time window for their validity. Once the designated period expires, the code automatically deactivates, ensuring ongoing security.

You can also set a limit on the number of uses for each temporary code, adding an extra layer of control. This feature minimizes potential security risks and provides peace of mind.

Remote Control via Mobile App

Unlock, Monitor, and Manage from Anywhere: The Teeho TE002 seamlessly integrates with our intuitive mobile application, granting you complete remote control over your door lock. From anywhere with an internet connection, you can lock and unlock your door, providing convenient access for family members or trusted individuals.

The app also provides real-time activity logs, detailing every entry and exit, giving you a comprehensive overview of who is accessing your home. Receive instant notifications on your smartphone whenever the door is locked or unlocked, enhancing your awareness and security.

Furthermore, the app serves as the central hub for all user code management and advanced settings customization.

Auto-Lock Functionality

Enhanced Security with Hands-Free Convenience: The Teeho TE002 features a programmable auto-lock function, providing an extra layer of security and peace of mind. This intelligent feature automatically locks your door after a pre-set period, eliminating the worry of accidentally leaving your home unsecured.

You can customize the auto-lock duration to suit your lifestyle, choosing from intervals ranging from 30 seconds to several minutes. This flexibility ensures the feature adapts to your daily routines without causing inconvenience.

The auto-lock function can be easily enabled or disabled through the mobile app or directly on the lock’s keypad, offering complete control.

Advanced Settings & Customization

Personalize Your Security: Explore extensive customization options, including volume adjustments, door sensor calibration, and tailored settings for optimal performance.

Adjusting Volume & Tone

Customize Audible Feedback: The Teeho TE002 allows you to personalize the volume and tone of its audible alerts. Access these settings through the mobile app’s ‘Settings’ menu, then select ‘Sound’. You’ll find a slider to adjust the overall volume – choose from levels 1 to 5, with 5 being the loudest.

Tone Selection: Beyond volume, you can also select from several pre-set tones for different events, such as successful unlocking, incorrect code attempts, or low battery warnings. Options include a standard beep, a chime, or a more distinct alarm sound. Experiment to find the combination that best suits your preferences and provides clear, noticeable feedback without being disruptive. Remember to save your changes after adjusting the volume and tone!

Door Sensor Calibration

Ensuring Accurate Monitoring: Proper door sensor calibration is crucial for the auto-lock function and remote monitoring to operate reliably. If the system incorrectly indicates the door is open or closed, calibration is needed. Access the ‘Calibration’ option within the app’s ‘Advanced Settings’ menu.

Calibration Process: First, ensure the door is fully closed. Then, initiate the calibration process in the app. The lock will test the sensor’s position. Repeat this step with the door fully open. The app will guide you through confirming the correct open and closed states. If issues persist, double-check the sensor alignment and ensure nothing obstructs its movement. Recalibration may be necessary after door or frame adjustments.

Low Battery Warning & Replacement

Powering Your Security: The Teeho TE002 utilizes standard AA batteries. A low battery warning will appear both on the lock’s keypad (flashing red light) and within the mobile app, typically several weeks before complete depletion. Do not ignore this warning! Immediate battery replacement is recommended to maintain uninterrupted security.

Replacement Procedure: Locate the battery compartment on the interior assembly. Using a small screwdriver, open the compartment and replace all batteries simultaneously with fresh AA batteries. Avoid mixing old and new batteries. Ensure correct polarity (+/-). The lock will briefly display a confirmation message upon successful battery replacement. Expect approximately 6-12 months of battery life depending on usage.

Factory Reset Procedure

Restoring to Original Settings: A factory reset will erase all user codes, access history, and customized settings, returning the Teeho TE002 to its original, out-of-the-box state. This is useful for troubleshooting significant operational issues or when transferring ownership of the property.

Reset Initiation: To initiate a factory reset, simultaneously press and hold the ‘#’ and ‘*’ buttons on the keypad for 10 seconds. The lock will emit a series of beeps and the keypad display will flash, confirming the reset process. Caution: This process is irreversible. After the reset, you will need to re-enroll the lock with the mobile app and re-establish all user codes. Refer to the ‘Operation & Features’ section for detailed code setup instructions.

Troubleshooting

Common Issues & Solutions: This section provides guidance for resolving typical problems encountered with your Teeho TE002 smart door lock, ensuring optimal performance.

Lock Not Responding

Possible Causes: If your Teeho TE002 lock fails to respond to commands – whether via keypad, app, or key – begin by checking the battery level. Low batteries are the most frequent culprit. Ensure the batteries are correctly installed, observing proper polarity.

Troubleshooting Steps: Attempt to manually power cycle the lock by removing and reinserting the batteries. Verify the physical key functions correctly, ruling out mechanical issues. Confirm your mobile device has a stable Bluetooth connection if using the app.

Further Assistance: If the lock remains unresponsive, consult the full manual for detailed diagrams and contact Teeho customer support for advanced troubleshooting or potential warranty claims. A complete power failure could also be a cause.

App Connectivity Issues

Common Problems: Difficulty connecting the Teeho TE002 lock to the mobile app often stems from Bluetooth interference or incorrect network settings. Ensure Bluetooth is enabled on your smartphone and that the lock is within range. Verify your phone’s operating system is compatible with the latest app version.

Troubleshooting Steps: Force close and restart the app. Try forgetting and re-pairing the lock within the app’s settings. Confirm your smartphone has a stable internet connection (Wi-Fi or cellular data) for initial setup and remote access.

Advanced Solutions: Check for app updates and consider resetting the lock’s Bluetooth module (refer to the factory reset procedure). Contact Teeho support if issues persist, providing details about your phone model and operating system.

Incorrect Code Errors

Frequent Issues: Repeatedly entering an incorrect code will temporarily disable the keypad for security reasons; The lock may display an error message or emit an audible warning. Ensure you are entering the correct user code, paying attention to capitalization if applicable (though typically not required).

Troubleshooting Steps: Double-check the code against your saved records. If you’ve forgotten the code, utilize the registered administrator key for access. Consider the possibility of accidental key presses or a malfunctioning keypad button.

Advanced Solutions: If the lockout persists, a factory reset might be necessary (refer to the factory reset procedure). Contact Teeho support for assistance if you suspect a hardware malfunction affecting code recognition.

Mechanical Key Issues

Key Not Turning: If the mechanical key doesn’t turn smoothly, avoid forcing it. This could indicate debris within the lock cylinder or a misaligned key. Gently try wiggling the key while applying slight turning pressure.

Key Stuck: A stuck key often results from internal mechanism issues or attempted use while the lock is electronically engaged. Do not attempt to extract it forcefully, as this may cause damage.

Lost Keys: If you’ve lost your mechanical key, immediately change the user codes via the app or keypad. Consider re-keying the lock cylinder for enhanced security. Contact a qualified locksmith for re-keying services.

Maintenance & Care

Preserve functionality! Regular cleaning, proper lubrication, and mindful battery management will ensure your Teeho TE002 lock operates reliably for years to come.

Cleaning Instructions

Maintaining Appearance: To keep your Teeho TE002 door lock looking its best, regular cleaning is recommended. Use a soft, slightly damp cloth to wipe down the exterior and interior assemblies. Avoid abrasive cleaners, solvents, or harsh chemicals, as these can damage the finish and potentially compromise the lock’s security features.

Specific Areas: Pay particular attention to the keypad, ensuring no debris or grime accumulates on the buttons. A microfiber cloth is ideal for this purpose. For stubborn marks, lightly dampen the cloth with a mild soap solution, then wipe dry immediately.

Avoid Water Intrusion: Never spray water directly onto the lock. Ensure the cloth is only damp, not soaking wet, to prevent water from entering the internal components. Regular cleaning will contribute to the longevity and smooth operation of your Teeho TE002.

Lubrication Recommendations

Maintaining Smooth Operation: While the Teeho TE002 is designed for durability, occasional lubrication can ensure continued smooth operation of the mechanical components, particularly the cylinder and latch. Use a silicone-based lubricant specifically designed for locks – avoid oil-based lubricants as they can attract dust and grime, leading to malfunctions.

Application: Apply a small amount of lubricant into the keyway and onto the latch bolt. Operate the key and handle several times to distribute the lubricant evenly. Wipe away any excess lubricant with a clean cloth.

Frequency: Lubricate the lock approximately every six months, or more frequently if exposed to harsh weather conditions or heavy use. Caution: Over-lubrication can be detrimental; use sparingly. Proper lubrication extends the life of your lock and prevents sticking or binding.

Battery Type & Lifespan

Powering Your Teeho TE002: This smart lock utilizes four AA alkaline batteries (not included). We recommend using high-quality alkaline batteries for optimal performance and longevity. Avoid using rechargeable batteries, as they may not provide sufficient voltage and can potentially damage the lock’s electronic components.

Expected Lifespan: Battery life varies depending on usage frequency, temperature, and features utilized. Typically, a set of batteries will last approximately 6-12 months under normal use. The lock will provide a low battery warning approximately 30 days before complete depletion, giving you ample time to replace them.

Important Note: Always replace all four batteries simultaneously with a new set to ensure consistent operation.